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| Independent or associate consultant - key skill areas listed below |
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Find improvement opportunities |
| Finding out what the real problems within a business is the key to solving them. It is not sufficient to simply ask questions. The consultant must get immersed in the process, seek out the defects, shine light into dark areas and reveal what is normally concealed. |
| Analysis cannot be done aggressively. The best insights always come from employees who are at ease with the analysis process. It is vital that people feel that they can cooperate fully as they are the ones who will have to make any new systems work. |
To find out what is wrong with your business e-mail Marcus for assistance.
For Profit analysis consultancy |
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Improve your business process | ||
| Most managers have ideas they would love to implement but don't have the time or prior experience to do them justice. Marcus provides the highly valued resources of time and expertise. Whatever your process improvements are he will provide practical solutions and see them through from concept, through implementation and training to success. |
| Recent projects undertaken range from installing kanban planning systems, material handling solutions, tendering products and services, IT enhancements and performance reporting. |
To give your process a much needed boost e-mail Marcus.
For Business process consultancy |
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Transform your business Process |
| Business Process Re-engineering (BPR) is a fundamental, root and branch overhaul and streamlining of all your business processes. If, given a clean sheet of paper, you would radically change your business then BPR is for you. But before you start, just think about the implications: |
How disruptive would such a big change be?
What if you made the wrong changes?
What if you make the right changes but in the wrong order?
How would your staff react to major changes?
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| All these issues will be thoroughly dealt with by a competent consultant. As a result your business will be transformed. Orders will fly through without the normal problems, no need for the routine long hours and your customers will get the kind of service they dream of. |
| To transform your business e-mail Marcus for assistance. |
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Transform your IT systems |
| IT systems are a double edge sword. They can transform you business but they can also stifle it. No sooner is your system in place than it seems limited and out of date. |
| A new IT system is one of the largest investments that most businesses make and it will impact your entire workforce. To ensure your business gets the most out of its' new system you should thoroughly complete the steps outlined below. |
| Warning! If you fail this process, your processes will fail you. You only get one chance with this one. |
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System Definition |
| Agree business goals |  | Strategic framework for new system | | Define process "as is" | | Identify strengths & weaknesses & buy-in to need to change | | Define process "to be" | | New "ideal" ways for people to work | | System requirements | | Systems requirements to support ideal business process | | Operating policies | | Internal requirements to support ideal business process | | Roles & responsibilities | | Defining who will make the new processes work | | Company action plan | | Internal change & training requirements | | Implementation timetable | | Agreement of implementation timetable | | Produce tender document | | Checklist of system requirements & purchase requirements |
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Tender Process |
| Supplier short list | | Initial selection of possible suppliers | | Issue tender document | | Allow suppliers to respond - do not pre-judge | | Review proposals | | Discard non-starters, draw up question lists | | On site presentations | | Compare basic fit to requirements | | Visit installations | | Speak to users of proposed systems | | Dummy data presentation | | Compare software with relevant data | | Final negotiation | | Agree changes, training, data transfer etc. BEFORE paying!! | | Supplier selection | | Agree timetable & define scope of customisation |
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System Implementation |
| Internal changes | | Train & implement new procedures e.g. stock control | | Suppliers on site | | Build up working structure of system | | Conference room pilot | | Trail run of customised system with your data | | Final tweaks | | Fine tuning to final specification | | Training | | Technical & process training by department | | Implementation roll out | | Ensure new processes adopted & working | | System sign-off | | Ensure all aspects of specification are fully installed | | Continuous improvement | | Ensure reporting & improvement processes are working |
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| To ensure that your new IT system is a resounding success instead of an expensive failure e-mail Marcus for assistance. |
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Galvanise your managers |
| Your managers will work well when they understand and believe in the direction that the business is going in. But they will work far better if they have been involved in defining company strategy and feel that they have a key part to play in achieving defined goals. |
| For assistance in defining your business strategy, involving your management team and making it all happen e-mail Marcus. |
